St Luke’s at Home

Care and support

St Luke’s at Home

St Luke’s vision is for all people living with a life limiting illness in our community to have access to the care and support they need, whenever and wherever they need it. The St Luke’s at Home service will complement and support other community care services with the aim of:

  • helping reduce emergency hospital admissions
  • helping more people to live independently for as long as possible
  • enabling carers to be more resilient so they can look after loved ones at home for as long as possible
  • providing emotional support and care for patients and their families
Community Night Care Service

Support for patients overnight

When caring at home for a loved one with a palliative condition, we know it is the nights that can often feel the toughest. As well as exhaustion from broken sleep, patients and carers tell us they can feel alone and wracked with worries during the small hours.

We are therefore pleased to announce an extension to our services at the Hospice to help support patients and carers in their own homes overnight. The Community Night Care Service is provided by our experienced Health Care Assistants.

Director of Care Kate Estcourt explains: “If a patient requires support overnight, perhaps with medication, pain management or going to the toilet, we can arrange a Community Night Care Service.

“One of St Luke’s Health Care Assistants will stay with the patient all night in their own home from 10pm to 8am, allowing their carer to have a much-needed night’s sleep so that they are fresh for the next day.

“If the Health Care Assistant needs further support to manage the patient’s symptoms overnight then they will be able to contact the medical team at the Hospice for advice.”

How does it work?

One of our experienced Health Care Assistants can be with a patient all night in their own home from 10pm until 8am. The Night Carer does not sleep. They will either sit with the patient or close by and attend to their needs during the night. If required, they will contact the St Luke’s advice line or district nurses, as appropriate, to support the management of symptoms overnight.

What will the Night Carer need?

Our Night Carers just need access to a toilet, a comfortable seat with a lamp close by and facilities to make a hot drink.

Find out more

Please contact 01606 551246 for more information.

Weekend Palliative Care Service

Palliative care advice when you need it

Support at weekends is just a phone call away for palliative patients and their carers thanks to our new weekend service.

We know how worrying and isolating it can feel to care for a loved one at home, especially when services typically only run Monday to Friday. To bridge this gap, we have introduced a new weekend palliative care service as part of our overall ‘St Luke’s at Home’ initiative.

Senior Nurse Debbie Collins, who has been running the service since its launch, said: “We’ve had some lovely feedback, it really has been a lifeline for patients and their families in the community who can feel very alone at weekends and unsure of where they can access help and support.

“Often they want to discuss symptoms or certain aspects of care that they are struggling with. Their loved one might be in more pain and they need advice and simply can’t wait until Monday. I can’t prescribe medication but I can seek guidance from the Hospice’s on-call medical team, if required, or speak with the GP out-of-hours service on the patient’s behalf. I can also go out and see the patient at home to provide extra support to both them and their family, or provide hands on care if that’s needed.

“We’ve also had good feedback from District Nurses who are able to liaise with us and get palliative care advice when they need it.”

The Weekend Palliative Care Service is available every Saturday and Sunday from 9am to 5pm and can be contacted by calling 01606 555 489.

Day Hospice Services

Here to help you

We have a skilled team consisting of nurses and complementary therapists supported by social workers, benefits advisers, counsellors, befrienders and the Spiritual Care and Chaplaincy team.

  • Supportive care following diagnosis
  • Supportive care during treatments
  • Symptom and pain management due to disease progression
  • Advanced care planning and end of life care planning
  • Palliative care when an illness is no longer curable
  • Carer support