Family Support & Counselling


Services for you and your family

Our Family Support and Counselling team is able to offer counselling to patients, carers and family members. We can also support bereaved adults and children where there is a prior connection with the Hospice.

We offer face-to-face, telephone or online support. Please call us on 01606 551246 or email to talk about how we can help.

Bereavement Support Groups for Adults

Bereavement Support Group

The Hospice hosts monthly sessions (daytime and evening) exploring issues around bereavement.

About the groups

We hold support groups throughout the month to support bereaved people. These groups are held in the Hospice with the sessions running in both the daytime and the evening.

Each group is facilitated by trained counsellors and volunteers.

They are run as an informal drop-in where you are able to meet others who are in a similar position, creating a sense of belonging which can help with feelings of isolation. Tea and coffee are provided.

Care for a Cuppa

Who can attend?

Any adult in the community affected by bereavement through illness is welcome to attend our Bereavement Support Groups. There does not need to have been prior involvement with the Hospice.

For more information please contact St Luke’s Family Support and Counselling Team directly on 01606 551246 or by email. Alternatively you can be referred by a healthcare professional.

Support for the family

Support for Families with Children

It can be very difficult to explain to children what is going on when a loved one becomes ill or there is a bereavement in the family. It can be hard to cope with their reactions when you are uncertain of your own, or you may feel a need to protect them from the emotional upset.

Our experienced family counselling team can help you when it comes to having difficult conversations with children and young people. We can talk with you and your children about how best we can support you as a family. We are able to offer individual or family support or counselling to those families who are affected by a progressive illness and are accessing one of our other St Luke’s services.

How to help bereaved children

Please click on the button below to view our leaflet ‘Helping bereaved children and young people’.

Support for Children

Phoenix Bereavement Support Group

Our Phoenix Bereavement Support Group aims to support families by providing a safe and friendly environment where children and young people can feel accepted and secure.

We support young people age 6-16 who have experienced the death, through illness, of someone important to them. We aim to help them understand the feelings and experiences associated with loss and change, to look at possible coping strategies and provide practical tools to help cope and to meet other children who are in a similar situation.

Trained staff facilitate the group sessions in a variety of age-appropriate activities that may vary from arts & crafts, games, storytelling, and writing. Families do not necessarily need to have had previous contact with the hospice to attend the group, only that the death was through illness.

A referral form for our family support services can be completed by a healthcare professional, or parents or carers can contact St Luke’s Family Support and Counselling Team directly on 01606 551246 or by email.

Spiritual Care and Chaplaincy Team

“As human beings we like to find some sense and meaning to what befalls us in our lives”.

We here at St Luke’s Chaplaincy offer a range of services suitable for people from a wide range of faiths, beliefs and backgrounds. We provide a safe and non-judgemental environment, aiming to bring peace to individuals in their time of need.

Here at the chaplaincy we believe that spiritual care is not just about religion. We offer support to patients and their families with limited or no religious faith. We are here to offer support for deeper questions, as well as be a source of hope and strength to patients and their families in a time of fear or anxiety. We will try our best to answer your questions but not try to persuade you of any particular view of life.

Spiritual Care and Chaplaincy Team

Services we offer

  • One to one support
  • Small group gatherings
  • Meditation, Mindfulness and other forms of reflection
  • Holy Communion on a one to one basis
  • Evening of Remembrance Services
  • Chapel Service on Mondays and Tuesdays at 11:30am; accessible in person or online

Our Chaplaincy Team come from a range of backgrounds, faith journeys and professions. We all have an interest in spirituality and issues of faith, as well as a desire to walk alongside others offering help and support whatever their views or beliefs. We are here to help and reassure you and your families in all aspects of your stay at St Luke’s Hospice.

Contact Kathy Jones:


Helplines and Support

Please download the leaflet for other sources of help and support