Visitor Info

Visitor Information

Guidance for visiting the Inpatient Unit

We warmly welcome family members and friends, including children, into the Hospice to visit their loved one while they are staying on our Inpatient Unit. We appreciate how much you will want to spend time together and we will do all we can to make this as easy and comfortable for you.

Visitor guidelines

Here are just a few guidelines regarding visiting:

  • You are welcome to visit any time from 10:30am onwards. This is to allow patients time to go about their morning routines undisturbed. Visits can last any length of time and you do not need to notify staff in advance that you will be visiting. We kindly ask that visitors leave by approximately 8pm to allow staff to assist patients in preparation for the evening and night time.
  • For any patients who are deemed to be in their final days of life, we allow small numbers of close family, including children, to be at the bedside throughout as visiting will not be restricted. Details will be discussed at the time.
  • Upon arrvial please sign in at the electronic screen in Reception. Please also remember to sign out when you leave.
  • If you would like to wear a face mask, we can provide you with one. They are also available next to the front entrance to the Hospice. This is not compulsory.
  • Patient meals times are between 12 noon to 12:45pm, and 5pm to 5:45pm. We politely ask that patients are given the opportunity to eat their meals uninterrupted. However, if you feel your loved one would benefit from having you present at meal times, or if they require assistance with eating and you would like to help, then please speak to a member of staff.
  • Tea and coffee making facilities are available in the patients/relatives’ kitchen on the Inpatient Unit.
  • We are able to provide food for relatives and visitors of patients receiving end of life care. Please speak to a member of the nursing team.

Thank you for your understanding. If you have any questions please don’t hesitate to speak to a member of the nursing staff. Thank you.

Complementary Therapies at Home

Therapies provided in patients’ own homes

We’re pleased to offer a Complementary Therapies Service for patients in their own homes, who are too unwell to attend the Hospice, as part of a joint venture between the NHS Community Palliative Care Team (CCICP), Mid Cheshire Hospitals Charity and St Luke’s. 

The service is provided by two highly experienced complementary therapists from the Hospice. Patients will be referred by other teams within St Luke’s or by the Community Palliative Care Team.

Therapies provided include Reflexology, Reiki and HEARTS – a form of therapeutic touch. These therapies can help relieve pain and symptoms, relieve anxiety and low mood, promote calmness and assist with sleep problems.

For more information please speak to your Community Palliative Care Team or contact the Hospice on 01606 555 681.